HANDLING

All orders are handled and shipped out from our warehouse in China. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends. 

Once you place your order, please allow 3-5 business days to process your orders. After that, it will take 10-20 business days for delivery in the United States, and 15-40 business days for international orders (depending on location). 

CUSTOMS and TAXES

The prices displayed on our site are tax-free based on US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

SHIPPING COSTS

Shipping is free for orders over 25 USD. For an order value below 25 USD, we charge shipping costs of 5 USD.

IMPORTANT INFO

Still delays due to COVID-19

The ongoing pandemic is causing worldwide delays in e-commerce shipments and due to the nature of our products, further delays are expected. We sincerely apologise in advance for any inconvenience caused.